Your Forthcoming Spa Visit
We’re very much looking forward to welcoming you to Dalhousie Castle.
To ensure your safety, and that of our teams, we’re having to do things a little differently around the hotel these days. We have implemented a range of social distancing measures and extra safety practices throughout the Spa so that you can relax and enjoy a Spa experience feels as warm and welcoming as ever with the reassurance that our Spa is as safe as it possibly can be. Our team has obtained additional Covid training, certificates in sanitation and we’ve implemented further disinfection controls to ensure that we comply fully with government and industry requirements.
Our team will be in contact with you prior to your arrival to discuss your treatment/s and ensure we have the necessary information ahead of your appointment to make you arrival to the Spa as straight forward as possible. For everyone’s peace of mind we politely ask that if you suspect you have been exposed to Covid-19, or start to experience any symptoms, you email us at email@example.com to postpone your visit and rebook for another time.
Upon arrival you will be asked to complete a Spa Consultation Form as well as an additional Covid-19 questionnaire and safety sheet which will be held for a period of 21 days in line with our Track & Trace obligations. If you would like to download and complete your spa consultation form in advance of your visit this would helpful, but is not compulsory. We ask that you arrive 15 minutes ahead of your scheduled appointment time and that you wear a face covering upon entering the main Reception area please. If you do not have a face covering you may purchase a face mask from the hotel Reception at a cost of £1.
If there is anything that we can help with before your visit please do let us know; you can drop us a line at firstname.lastname@example.org. Until then, we wish you a safe journey to Dalhousie Castle and look forward to seeing you.